Chapter 7 Section D: Education and training
This section of the Manual deals with education and training. You can find out more about:
This section of the Manual is about your rights in education. In it you can find out more about:
- What is unlawful discrimination in education and training?
- What obligations education and training providers have to avoid discrimination?
- What questions can education and training providers ask?
- Complaining about discrimination in education and training.
You can also find out more about your rights to be free from discrimination in relation to education on the Australian Human Rights Commission’s website by clicking here.
These pages of the Manual deal with your right not to be discriminated against because of disability. In addition, you have a right not to be discriminated against in circumstances (including) in education and training on the basis of a number of other personal characteristics, including your:
- gender, i.e., whether you are a man or a woman;
- marital status, i.e., whether or not you are married;
- sexual preference;
- racial background;
There are a number of things that might happen to you in relation to education that may be unlawful discrimination. There are also things that might happen that may be discrimination, but not unlawful discrimination. For an action to be unlawful discrimination, it needs to be more than simply unfair. It must relate somehow to the fact that you have a disability and that the person discriminating against you by an action doesn’t have a lawful excuse or ‘defence’.
In general terms, it is discrimination if:
- you are treated less favourably in relation to any aspect of education or training than another person who doesn't have the same disability as would have been treated; and/or
- you need some sort of adjustment to the way in which education or training is provided because of your disability and the education provider fails to make that adjustment; and/or
- you must comply with a rule or requirement to access or participate in the education or training that you either can't or would find it difficult to comply with because of your disability.
It becomes unlawful discrimination if the education and training provider does not have a lawful defence.
An education and training provider can lawfully excuse its conduct if:
- The adjustment you need is not a reasonable adjustment because to make the adjustment would cause the education provider to suffer an unjustifiable hardship.
- To not discriminate would cause an unjustifiable hardship to the education provider.
- The education provider can show that it has done what is required by the Disability Standards for Education 2005 (Cth).
Discrimination law dealing with education doesn't just apply once you've got into a course. It also applies to the application or enrolment process .
Discrimination law also applies to a number of aspects of education including whether you get access to any benefits provided by the education provider such as sporting facilities, libraries, etc; and also to being suspended or expelled from the education or training.
Discrimination laws also cover bodies that develop curriculum, not just the institutions that provide the actual teaching.
If you think you have been discriminated against, you should get legal advice. You can get free legal advice about discrimination from a range of places. Click here to find out more.
To find out more about how to complain about discrimination, click here.
Education and training providers are obliged to treat people who use their services fairly and without discrimination. They also must make sure that their staff and other students don't harass, humiliate or victimise you because, for example, of your mental health condition.
Education and training providers must make sure that all of the following aspects of education and training provision are non-discriminatory:
- The enrolment process and selection of students for admission;
- Participation in the course or program and access to the facilities and services provided to students, such as course materials, library materials, sporting facilities, social activities, etc;
- The development of curriculum, course design, process for assessment of students;
- Access to support programs, both general and specific.
The Disability Standards for Education 2005 (Cth) set out in detail the obligations on education and training providers to prevent discrimination.
You may have a disability discrimination complaint if, for example:
- the enrolment or student selection process is discriminatory;
- you need an adjustment to the enrolment process and your request is refused;
- you ask for an adjustment to the way the course is delivered or the way in which you are provided with course materials and the education or training provider fails or refuses to provide it;
- you are called names, are the subject of jokes or put-downs, or face any other humiliation or bullying in the education or training setting;
- you are not adequately consulted about you requirements.
If you think you have been discriminated against, you should get legal advice. You can get free legal advice about discrimination from a range of places.
Click here to find out more.
To find out more about making a complaint of discrimination, click here.
Education and training providers can ask questions that help them to decide whether or not you have met the entry requirements (if any) for a course. They can also ask questions about what adjustments you might require in order to have equal opportunity in the course or training and any assessment process. They are not permitted to ask such questions in order to discriminate against you.
If you think you have been asked discriminatory questions, you should get legal advice. You can get free legal advice about discrimination from a range of places. Click here to find out more.
If you think you have been discriminated against in education because of a disability (which includes a mental health condition) you can complain to one of the following organisations:
- The Australian Human Rights Commission; or
- The NSW Anti-Discrimination Board.
These bodies both investigate and try to resolve complaints of discrimination including education discrimination. Both have a complaints form available online.
Complaints about discrimination under the Disability Discrimination Act 1992 (Cth) and the Anti-Discrimination Act 1977 (NSW) should be made within a year of the discrimination happening.
The Australian Human Rights Commission can be contacted by:
Phone: 1300 656 419 (local call cost*)
(02) 9284 9888
Teletypewriter (TTY): 1800 620 241 (freecall*)
Fax: (02) 9284 9611
Click here for the Commission’s Online complaint form.
For more about the Australian Human Rights Commission's processes and what happens with discrimination complaints made to the Commission, click here.
The NSW Anti-Discrimination Board can be contacted by:
Click here to go to the page where you can download the Board’s complaint form.
Postal address: PO Box A2122
SYDNEY SOUTH NSW 1235
Street address: Level 4, 175 Castlereagh Street
SYDNEY NSW 2000
Telephone: (02) 9268 5555
Freecall: 1800 670 812* (for rural and regional NSW only)
Teletypewriter (TTY): (02) 9268 5522
Fax: (02) 9268 5500
Postal address: PO Box 67
WOLLONGONG NSW 2520
Street address: 84 Crown Street
WOLLONGONG NSW 2500
Telephone: (02) 4267 6200
Freecall: 1800 670 812* (for rural and regional NSW only)
Teletypewriter (TTY): (02) 4267 6267
Fax: (02) 4267 6261
Postal address: PO Box 1077
NEWCASTLE NSW 2300
Street address: Street address: Level 3, 97 Scott Street,
Newcastle, NSW, 2300 Telephone: (02) 4903 5300
Freecall: 1800 670 812* (only within NSW)
Teletypewriter (TTY): (02) 4903 5389
Fax: (02) 4903 5376
For more about the Anti-Discrimination Board's processes and what happens with discrimination complaints made to the Board, click here.
If you think you have been discriminated against, you should get legal advice. You can get free legal advice about discrimination from a number of places. Click here to find out more.
* Remember, mobile phone calls to freecall numbers (numbers starting with 1800) and to local call numbers (numbers starting with 1300) are charged to the caller at the usual mobile rate.
Most public education providers, such as the NSW Education Department, the TAFE (Technical and Further Education) sector and universities, have some form of support unit or program available to help people with disability. Some, but not all, private education and training providers (including schools, tertiary and vocational education and training providers) have support programs.
You can find out more about the supports available by searching the NSW Department of Education and Communities website.
In addition, the Federal Government has a Higher Education Disability Support Program that provides money to higher education providers to make sure that their education services are accessible and provide equal opportunity to students with disability.
This program does not provide support direct to students. For more about this program, click here.
If you are thinking about doing an education or training course and think that you will need support of some sort because of your mental health condition, you should contact the education provider and ask them what support programs they have in place.
- The legal and other information contained in this Section is up to date to 30 January 2015.
- This Manual only refers to the law and practices applying to the Australian state of New South Wales (NSW) - unless it states otherwise.
- MHCC does not guarantee the accuracy nor is responsible for the content or the currency of the content of external documents and websites linked to this Manual.