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• Chapter 1: Introduction
  • 1A: About this Manual: what the Manual seeks to do and what it is not
  • 1B: How to use this Manual
  • 1C: Policy, organisational frameworks and practice approaches in the mental health service system
• Chapter 2: The Legal Framework
  • 2A: The Legal Framework
  • 2B: NSW laws, standards and guidelines
  • 2C: Australian National Laws and Standards
  • 2D: International laws and guidelines
• Chapter 3: Health Care and Treatment
  • 3A: Overview: everyone's health care rights
  • 3B: Specific rights in relation to medical treatment
  • 3C: Rights in public hospitals
  • 3D: Rights in private hospitals
  • 3E: Access to health care
  • 3F: Standards of care
  • 3G: Confidentiality and privacy
  • 3H: Access to health records
  • 3I: Fee charge arrangements in psychiatric hospitals
• Chapter 4: NSW Mental Health Law and Processes
  • 4A: Overview and objectives of the Mental Health Act 2007
  • 4B: Initial detention and transport
  • 4C: Admission to hospital
  • 4D: Voluntary patients
  • 4E: Legal proceedings
  • 4F: Compulsory treatment in hospital
  • 4G: The role and rights of the Designated Carer and Principal Care Provider
  • 4H: Discharge and leave
  • 4I: Compulsory treatment in the community
  • 4J: Right of involuntary patients to maintain physical health
  • 4K: Complaints and advocacy services for involuntary patients
• Chapter 5: Substitute Decision Making and Capacity
  • 5A: Substitute Decision Making
  • 5B: Guardianship
  • 5C: Financial Management and Power of Attorney
  • 5D: The Guardianship Division of the NSW Civil and Administrative Tribunal
  • 5E: Substitute consent to medical treatment
  • 5F: Advance Care Directives
  • 5G: Powers of a Guardian and voluntary patients
• Chapter 6: Mental Illness and the Criminal Justice System
  • 6A: Mental Illness and the Criminal Justice System
  • 6B: Role and powers of the police
  • 6C: Fines
  • 6D: Courts, crime and mental illness
  • 6E : Mental Illness, prisons and forensic facilities
  • 6F: Victims of Crime
• Chapter 7: Rights in the Community
  • 7A: Rights in the Community
  • 7B: The right to equality
  • 7C: Employment and work
  • 7D: Education and training
  • 7E: Housing and accommodation
  • 7F: Social security
  • 7G: Family law and caring for your children
  • 7H: Consumer Law
  • 7I: Equal Access to Democracy for people living with mental health conditions and other disabilities
• Chapter 8: Diverse Population Groups & the their Individual needs
  • 8A: Individual Consumers and their needs
  • 8B: Aboriginal People in NSW living with mental health conditions
  • 8C: Cultural and linguistic diversity and mental health conditions
  • 8D: People with mental health conditions and child protection
  • 8E: Children and young people with mental health conditions
  • 8F: People with mental health conditions who have alcohol and other drug issues
  • 8G: People with mental health conditions and other disabilities
  • 8H: Ageing and mental health conditions
  • 8I: LGBTIQ+ people and mental health conditions
• Chapter 9: Carers of people with mental health conditions
  • 9A: Carers of people with mental health conditions - Overview
  • 9B: Supporting your family member or friend in the mental health system
  • 9C : Trusts and special disability trusts
  • 9D: Rights of carers to equality
  • 9E: Getting carer support
• Chapter 10: Complaints and Disputes — Getting Help to resolve them
  • 10A: Complaints, legal and non-legal advocacy
  • 10B: Making a complaint or taking legal action
  • 10C: How to effectively make a formal complaint
  • 10D: Complaints organisations
  • 10E : Non-legal advocacy
  • 10F: Finding legal help
  • 10G: Alternative Dispute Resolution
• Chapter 11: Community based supports for people with mental health conditions
  • 11A: Support in the community for people living with mental health conditions
  • 11B: Key Rights Organisations
• Chapter 12: The National Disability Insurance Scheme (NDIS)
  • 12A: The National Disability Insurance Scheme (NDIS)
  • 12B: The NDIS Legal Framework
  • 12C: Accessing the NDIS
  • 12D: Receiving an NDIS plan
  • 12E: Services and Supports
  • 12F: Decision-making and the NDIS
  • Chapter 12 Section G: Receiving Quality Services, Complaints, Reviews and Appeals
  • Chapter 12 Section H: NDIS Related Services and other Resources

• Appendices
  • Key Terms
  • Common acronyms
  • NSW Mental Health Review Tribunal: Information, Guidelines, Forms and Templates

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